Frequent questions

Costs change and return are free!

You have up to 100 days to make an exchange or refund from receipt of order.

After 100 days ... probably already you have a couple of Smitzy's more !!

Our goal is to stay fully satisfied and come back to buy smitzy.com. You may be exchanged or returned those items that have not been used, or altered, with its labeling Smitzy and in its original packaging.

It is done by simply requesting the change or refund by email to jedi@smitzy.com.

To change size and refund, you must send your items to the following address;

• Smitzy
• C / Piedmont 19 under Left
• 28004 Madrid Spain

In case you want a refund, you will receive the amount for the same way you made the payment.

You'd change it urgent for the correct item as soon as possible and at no cost!

Contact us through our Customer through our email: jedi@smtizy.com

It can be performed by another model, color and different size.